Shipping policy
Shipping Policy
Welcome to BASIC Magazine! Below you'll find all the details about our shipping policy to ensure a smooth and seamless experience when ordering with us. Should you have any questions, feel free to reach out to us at info@basic-magazine.com.
Order Processing Time
- All orders are processed within 3-5 business days after your purchase is confirmed. Orders placed on weekends or holidays will begin processing the next business day.
- Please note that during high-demand periods, such as magazine launches or promotions, processing times may take slightly longer.
Shipping Rates & Delivery Estimates
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Domestic Shipping (Within the U.S.):
- Standard Shipping: 5-7 business days
- Standard Shipping: 5-7 business days
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International Shipping:
- Standard Shipping: 7-21 business days (depending on location)
- Standard Shipping: 7-21 business days (depending on location)
Shipping rates will be calculated at checkout based on the shipping method and destination.
Order Tracking
- Once your order is shipped, you’ll receive a confirmation email with tracking information so you can monitor your shipment’s progress.
Customs, Duties, and Taxes (For International Orders)
- BASIC Magazine is not responsible for any customs or import duties, taxes, or fees that may apply to international shipments. These charges are the buyer’s responsibility. We recommend checking with your local customs office for more details.
Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact us at info@basic-magazine.com within 7 days of the delivery date. We will work with you to resolve the issue promptly.
Returns & Exchanges
- Due to the nature of our product, all sales are final. If there is an issue with your order, please email us at info@basic-magazine.com, and we will be happy to assist you.